• Releases
  • Releases
  • View
  • Search
  • List
• Articles
• Calendar
• 

Housing Authority of the City of Los Angeles (HACLA) was recognized for its performance excellence by the California Awards for Performance Excellence (CAPE).

HACLA is one of 33 organizations to receive the award.  The award program emulates the Malcolm Baldrige National Quality Program and recognizes organizations that demonstrate superior performance in seven key business areas including leadership; strategic planning, customer and market focus, measurement and knowledge management, human resources, process management and business results.

Tracy Barron, Chair of the CAPE Council applauded this year’s winners. “The excellence journey is not easy. The commitment of these organizations to the Baldrige criteria is a testament to their dedication to their customers, students, patients, employees and communities. They are truly leaders in their industries.”

The CAPE Award recipients will be honored at the 16th Annual Best Practices and Awards Conference, to be held on Friday, March 19, 2010, at Newport Beach Marriott. 

Source: California Council for Excellence