Rent Payment
Your rent is due in full on the first day of each month. You will receive a rent statement for the next month’s rent around the 25th of the current month. You will be charged a $20 late fee for rent payments received after the 10th of the month. Do not view this as a grace period. Paying rent late is a violation of the lease agreement and can jeopardize your tenancy. For your convenience, HACLA offers the following payment options:
Mail-in
You can mail in your payment using the detachable payment stub and envelope provided with your monthly statement. Your rent payment should be in the form of a cashier’s check, money order, or personal check made payable to “Housing Authority of the City of Los Angeles” or “HACLA.” We do not accept payment in cash.
Automatic Withdrawal (ACH Payment)
Residents with bank accounts (checking or savings) can sign up to have their rent automatically withdrawn on the 5th of each month via electronic fund transfers (ACH). To use this option, you must complete the ACH Debit Authorization Agreement below.
Online Payment
Using this method, you can make a one-time payment or set up automatic monthly payments using a banking account or credit card. To enroll in Direct Debit payment, log in to your RentCafe account. For step-by-step guide on how to set up Direct Debit payment, please refer to the Resident Online Portal guide below.
WIPs™ Program
If you do not have a bank account, you can sign up for the WIPs™ program. To enroll complete the WIPS Payment Card Application and return this form in person to your Management office. Once you are enrolled, you can make your rent payments in cash by visiting participating locations; many of these locations are same places where you would normally purchase money orders. Any payments made via WIPs will be posted to your account the same day it is made, eliminating the need to mail in your payment.
We highly encourage you to take advantage of our automatic payment options. By signing up for ACH payment, the WIPs programs, or RentCafe, there is no need to purchase money orders, stamps, or risk your payment getting delayed or lost in the mail. Ask your Management office for more information on how to enroll in these rent payment programs.
Regardless of how you pay your rent, it is advisable that you maintain a copy or record of all payments made.
If you have any questions regarding your rent payment, please contact your Management office.